How it works

One message. One price. One day.

Message us on WhatsApp and get a fixed price in writing. Most homes are fitted in a day: the choosing, the wiring, the joining and the app on everyone's phone, all done for you, with every login handed over. Nothing a month after that.

An electrician in a yellow hard hat wiring a unit on a wall Fixed pricein writing, before we start£0 a monthafter the fitting day
HandoverFitting day, finished 16:00
  • The hubRecording at home, around the clock
  • 4 camerasLive in the app, all at once
  • The alarmHome, Night and Away, 6 sensors
  • Heating3 rooms on a plan, 21° now
  • The appOn every phone in the house
  • Every loginHanded to you, written down
Most homes take a day12-month workmanship guarantee

From message to finished home

Six steps, one written price.

Most homes are priced from a short chat, and the price is fixed in writing before anything is fitted. Fitting takes a day for most homes, and it ends with the handover: the app on every phone and every login in your hands.

Step 1 of 6

Message us

A line on WhatsApp: what you have and what you want. That is the whole first step. No forms, no sales visit.

SmartHome ProUsually replies within two hours
Hi. We have two cameras and a doorbell that each want their own app, and no alarm. Could it all be one app, with nothing a month? 18:42
Yes, that is exactly what we do. Two quick questions: which make are the cameras and the doorbell, and how many doors lead outside? 18:51
Step 2 of 6

A few questions

Most homes need no visit to price. We ask what matters, then tell you straight what joins, what is worth adding and what is not.

SmartHome ProUsually replies within two hours
Two Tapo cameras and a Ring doorbell. A front door and a back door. 19:05
Both cameras join as they are. The doorbell is cloud-only, so we would fit one that records at home. A siren, door sensors and two motion sensors make it a real alarm. 19:20
Step 3 of 6

A fixed price, in writing

One written price for the kit, the fitting and the handover, agreed before anything is fitted. Nothing a month after it.

Step 4 of 6

The fitting day

We fit, wire and join every device, the cameras and the alarm included, and set the app up on every phone. Most homes take a day.

Step 5 of 6

The handover

The app on every phone, your PINs set, a walkthrough of the house, and every login handed to you.

Step 6 of 6

A message away afterwards

Something to add, or not quite right? Message us. We reply 8am to 8pm, seven days a week, and the work is guaranteed for 12 months.

SmartHome ProUsually replies within two hours
Could we add a camera on the side gate? 09:12
Yes. Tell us roughly where and we will put a fixed price in writing. The hub records it like the others, nothing a month. 09:40

8am to 8pm, seven days a week

1 / 6

What you get

One fixed price. Everything in it.

No packages to choose between. We size it to your house, start with what matters most, and put the price in writing before we start. Add the rest whenever you like.

What you get, every time

  • A fixed price in writing before we start
  • The hub in your house, recording at home
  • Every device fitted, wired and joined
  • The app on every phone, every login handed over
  • A 12-month workmanship guarantee
  • Nothing a month, and no contract
Get a fixed price

Optional extras

Add any of these on the day, or later.

Battery backupKeeps the hub and your router running through a power cut. Around £100.
Extra camerasAdd one whenever you like; the hub records them all.
Wall panelA screen by the door for the alarm, cameras and Ask.

What moves the price

  • How many camerasThe front and the back, or every side of the house.
  • The size of the houseHow many doors, windows and rooms there are to cover.
  • Whether the heating joinsRoom by room, wherever thermostats are fitted.

The hub

A real computer, in your house.

The hub is a compact computer with 4 cores, 16 GB of memory and room for up to 1 TB of recordings. The cameras, the alarm, the heating clock, the assistant and every automation run on it. Nothing it does needs a company's cloud, and nothing stops when the internet does.

Many hubs ship with 8 GB of storage. This one has room for up to 1 TB, so every camera records around the clock and the recordings stay at home.

  • Works with the internet down
  • No company's cloud in the middle
  • Battery backup: optional add-on, around £100
What keeps working with the internet down
The hubIn your house, beside the router Running
Cores 4 a proper computer, not a stick
Memory 16 GB for the recorder and the assistant
Storage Up to 1 TB 412 GB of recordings, kept at home
Recording 24/7 --:--:-- around the clock, every camera
Runs on the hub
  • Camera recorderEvery camera, around the clock
  • The alarmHome, Night and Away
  • Heating clockYour plan, room by room
  • Assistant and voiceAnswers to the name you chose
  • Automations and scenesSunset, doors, motion, time
  • TV, music and listsOne remote, every list
Inside the house. No internet needed.
  • Cameras recording
  • Alarm and sirens
  • Heating on its plan
  • Voice and Ask
  • Automations and scenes
  • Lists and the remote
Out of the house. Only what you ask for.
  • Alerts to phones away from homeThe family in our app, and up to 12 people with the pictures and the clip
  • Radio, podcasts and your music servicesStreamed from the internet, played by the hub
  • Weather and UK informationWarnings, floods, bank holidays, fuel prices, the moon
Battery backup Power cut: the battery takes over
Mains Off
Battery backup Running the hub
The hub On battery
Your router On battery

Power cuts

Power cut? Your choice.

Add the optional battery backup, around £100, and the hub and your router keep running through a power cut. It is an add-on, not part of the price, and it is entirely up to you.

  • Optional add-on
  • Around £100
  • Add it now or later

What we promise

Six promises, in writing.

Not small print. The six things every home gets from us, written down, and you can hold us to each of them.

Our promise to you

  1. A fixed price in writingAgreed before anything is fitted.
  2. Every spot agreed firstWhere each camera and sensor goes, agreed with you before we drill.
  3. Every login handed overThe hub, every device and every account are yours.
  4. 12-month workmanship guaranteeOn the work we do in your home.
  5. £0 a monthNo subscriptions, no contracts, no cloud plans.
  6. Designed and developed in the UKThe app, and the way we fit it.
Signed SmartHome Pro

How we compare

Honestly compared, over five years.

What the usual alternatives add up to after five years of monthly fees, next to our £0. The row-by-row comparison is on the homepage.

£0 SmartHome Pro: one fixed price, then nothing a month
Over five years
£479 A camera subscription: £7.99 a month
Over five years
£959 Cameras with an alarm plan: £15.99 a month
Over five years
£1,800+ A monitored alarm, on a contract: £30 to £50 a month
Over five years

See the comparison, row by row

Questions

What people ask before they message.

Do you need to visit before you can give a price?

For most homes, no. A short chat on WhatsApp is enough for us to say what joins, what is worth adding and what it costs, and you get a fixed price in writing before anything is fitted. If a visit would help, we say so.

What happens on the fitting day?

We arrive, agree the spots with you, then fit, wire and join every device: the hub, the cameras, the sensors and the siren, and the heating where it joins. The app goes on every phone, your PINs are set, and the day ends with a walkthrough and the handover. Most homes take a day.

What comes with the handover?

The app on every phone, tablet and computer in the house, your PINs, a walkthrough of what does what, every login written down and handed to you, and a record of what is fitted where. From that moment the system is yours.

What if something is not right after you have gone?

Message us on WhatsApp. We reply 8am to 8pm, seven days a week, and the work carries a 12-month workmanship guarantee. Adding something later works the same way: a message, a fixed price in writing, then a date.

Every question, answered plainly

Ready when you are. One message starts it.

Tell us what you have and what you want. A fixed price in writing, one day in your home, and every login in your hands.

We usually reply within two hours, 8am to 8pm, seven days a week. We fit across Dorset, Hampshire, London, Manchester and the UK

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